About LEaD & contact details
LEaD is made up of an Academic Team, Digital Education Team and Academic Skills Team tutors
The directorate is central to the delivery of the Education and Student Strategy. We work with Schools and Services to enhance the educational experiences of our students and champion innovation in teaching and learning.
The Academic Team support colleagues in all areas of learning and teaching including curriculum design and development, assessment, quality enhancement, innovation and educational research.
Digital Education supports the effective use of digital technologies for teaching, learning and assessment. They also works collaboratively with staff and students on a range of projects incorporating technology into teaching and learning.
The Academic Skills Team offers academic learning support to students and aims to develop students’ study skills so that they can learn more effectively.
The Support and Development Team supports LEaD in its day to day activities and leads on the organisation of events such as the annual Learning at City Conference. The support team also act as programme administrators for the MA Academic Practice Programme.
Contact us
Digital Education
You can contact Digital Education staff for requests via ServiceNow. Please read our dedicated Digital Education webpages for further information.
The MILL
You can contact the Media and Innovation Learning Lab for multimedia resource enquiries via ServiceNow. Please read our dedicated pages about The MILL for further information.
School liaison service
For school-specific issues, you can contact members of our school liaison team
LEaD - Learning Enhancement and Development
B315 (Main Office), University Building
Email: LEaDinfo@city.ac.uk
LEaD - Academic team
B315 (Main Office), University Building
MA Academic Practice Admin team
B315 (Main Office), University Building
Telephone: +44 (0)20 7040 3122
Email: MAAP@city.ac.uk
LEaD - Academic Skills team
BY305B - waiting area - level 3, University Building
(waiting area for students with previously booked appointments)
Telephone: +44 (0)20 7040 5300
Email: Skills@city.ac.uk
Professor Susannah Quinsee
Director of Learning Enhancement and Development
B315 (Main Office), University Building
Telephone: +44 (0)20 7040 0215
Email: s.quinsee@city.ac.uk
Professor Pam Parker
Deputy Director of Learning Enhancement and Development
B315 (Main Office), University Building
Telephone: +44 (0)20 7040 3047
Email: P.M.Parker@city.ac.uk