1. Learning & teaching
  1. Resources for tutors
  • Resources for tutors

    Being a Personal Tutor

    Being a Personal Tutor is complex role requiring you to be able to provide both academic and pastoral support to students.  Personal Tutors are not expected to offer students in-depth specialist support but it is very helpful if they are aware of the services available so they can signpost students appropriately.

    These resources have been designed to help and support you in undertaking this role.

    Services supporting students

    The Where to get support pages of this website provide links to all the University support services and useful contact numbers.

    In most cases, when helping a student with a personal problem, the main role of the personal tutor is to listen and assist the student in deciding on the next step to take which may involve signposting to specialist services.

    LEaD specialist support for students

    LEaD student facing services operate in a multidisciplinary framework and any student entering the system will be referred internally to appropriate services.   Additionally there are links with teams based in Student and Academic Services.

    The main teams in LEaD delivering student support are:

    The Learning Success Team: an interdisciplinary team co-ordinating

    * Specific Learning Differences such as dyslexia
    * Disability Support including long term health conditions and autistic spectrum disorders
    * Academic Learning Support which is available to students at all levels of study

    The Student Counselling and Mental Health Service: an interdisciplinary team consisting of

    * Student Counsellors and Counselling Psychologists
    * Student Mental Health specialists for students with diagnosed mental health difficulties

    Representatives from these teams work closely with the Student Health Service and meet in a variety of ways with colleagues from other services

    Key Messages

    A student signposted by tutors to any part of the support system will subsequently be referred appropriately within and across teams to ensure that they receive the correct support

    Even though it may not be possible for specialist staff to disclose personal information about students, Personal Tutors should feel confident about contacting Services for advice and guidance around about dealing with a particular situation


    Student with financial difficulties


    Referral to:

    Financial Support Team

    Reveals family situation

    Referral to:

    Careers service

    for advice about part time work

    Student Counselling Service

    to discuss anxieties about home life

    Student anxious about unplanned pregnancy


    Referral to:

    Nurse advisor

    who gives practical advice

    Referral to:

    Student Counselling Service

    to discuss emotional impact of situation and possible implications for learning

    Student with exam anxiety


    Referral to:

    Academic Learning Support

    becomes apparent that student may have a specific learning difficulty and also possible eating disorder

    Referral to:

    Student Counselling Service

    to discuss eating problems and possibly refer to GP

    Dyslexia Service

    screening for Specific Learning Difficulties (SpLd) and possible diagnostic assessment

    Tutor has serious concerns about a student's behaviour in class

    Tutor contacts:

    Student Counselling Service for advice

    serious cause for concern identified

    Meeting arranged between:

    Student / Personal Tutor / Mental Health Co-ordinator

    GP Contacted and appointment arranged

    Psychiatric referral made

    Liaison between:

    Mental Health Co-ordinator / Medical services / Academic dept

    Appropriate on-course support put in place from LEaD multidisciplinary team