Student Health & Wellbeing includes four teams who provide practical, emotional and specialist disability related support to our students.
Student Health and Wellbeing is based on the second floor of the University building, next to the Student Centre. We are open and available to all City students.
Our student facing opening hours are 10am - 4pm Monday to Friday. General working hours are 9am - 5pm, Monday to Friday.
How we can help you
We offer a range offer services to meet diverse, individual needs and support you to manage your wellbeing and fulfil your potential whilst studying.
For information about our teams and how we can support you, please see our services.
If you'd like to talk about any aspect of your wellbeing or the support you can receive through our services, book a chat with one of our Engagement Advisers.
You will be asked for your location preference when booking your appointments (online or in person), we will do our best to accommodate your request, but if this is not possible, you will be informed in advance of your appointment.
Overview of our services
- Student Health and Wellbeing Engagement Service- offers health and wellbeing promotion, first contact conversations, drop-in sessions and individual consultations around general wellbeing.
- Student Disability and Neurodiversity Service- offers support and guidance, including reasonable adjustments for students with long-term health condition(s), physical disability or ASD. Also offers personalised, individual specialist study skills advice and reasonable adjustments for students with Specific learning differences.
- Student Mental Health Service- offers practical and emotional support throughout studies, including specialist mentoring support and reasonable adjustment recommendations
- Student Counselling Service- offers confidential counselling to support and help understand any issues or difficulties which may affect wellbeing, and learn how to manage psychological health
Registering with the Student Health and Wellbeing Team
Our team offers advice and support for students with Specific Learning Differences (SpLDs), disabilities or long-term health conditions including those with diagnosed mental health conditions. Counselling is available irrespective if you have an SPLD, disability or diagnosis.
Please register with the team today so that we can share with you the types of support available to you throughout your studies.
Register now to find out how we can help you.
Our standard waiting time for an initial appointment after registering is two to three weeks. This can sometimes rise in times of high demand. If we feel you are at higher risk, you will be prioritised. All students are triaged within 24 hours (Monday - Friday 9am to 5pm). During triaging, if we feel you may be at higher risk, we will contact you by phone and email.
Providing evidence of your disability or health condition
We may ask for evidence when you register with the Disability, Neurodiversity or Mental Health Services. You can email this to us at wellbeing@city.ac.uk or submit it when you complete your e-referral form with us.
You can find further information on the evidence we may ask for here.
If you would like to, you can download our evidence request form and return to us by email once completed.
You can send this to your GP or evidence contact to provide us with confirmation of your health condition.
Crisis and Emergency
We do not provide out of hours or crisis support.
If you are concerned about your safety or the safety of someone else, please see our Crisis and Emergency and Helpline Support pages.
Date page last modified
21st December 2023
